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RETAIL AND CONSUMER

Retail and Consumer

Store, digital commerce and CX platforms for retailers, D2C brands and CPG manufacturers.

What We Do

Industry-specific programs, delivered by senior teams.

Digital Commerce

Commerce, OMS and headless CX platforms.

Store Operations

In-store, POS and associate productivity platforms.

Merchandising and Supply

Assortment, pricing and supply chain platforms.

AUTOMATION FOCUS

Automation-first for Retail and Consumer

Every engagement is designed with agentic AI, hyperautomation and measurable KPIs baked in.

Pricing and Promotion

AI-driven price and promo optimization with automated execution.

Inventory and Replenishment

Forecast-driven replenishment with exception-only human review.

Customer Service

Agentic AI contact center to automate tier-1 and assist tier-2 agents.

Store Ops

Task management and compliance automation on associate mobile apps.

Typical outcomes: 30–60% cycle-time reduction, 20–40% cost-to-serve reduction, and double-digit NPS lift on automated journeys.

Why LESDK for Retail and Consumer

Industry depth, engineering craft and an automation-first delivery model.

We bring industry-specific accelerators, a senior delivery bench and productized automation IP — so programs ramp faster and compound value quarter after quarter.

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Retail and Consumer